Privacy Policy

Last Updated: 30/12/2024

Welcome to the Sura Gaming mobile application (“App”), operated by Sura GG Corp (“Company,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting the personal information of our users (“user,” “you,” or “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
 
By using or accessing our App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the App.

1. Information We Collect

1. Personal Information

  • Email Address (required): We collect your email address for account creation, authentication, and to provide certain features within the App.
  • First and Last Name (optional): We may ask for your first and last name to personalize your experience.
  • Phone Number (optional): We may collect your phone number to facilitate certain features, such as account verification or communication.
  • Social Media Profiles (optional): We may collect links or identifiers associated with your social media profiles if you choose to provide them.

2. Non-Personal Information

  • Usage data such as App usage, crash logs, and analytics data that do not directly identify you.

2. How We Use Your Information

We use the information we collect for various purposes, including to:
  1. Provide, maintain, and improve our App’s functionality and user experience.
  2. Facilitate registration, authentication, and account management.
  3. Send you technical notices, updates, security alerts, and administrative messages.
  4. Monitor and analyze usage and trends to improve our App.
  5. Respond to your comments, questions, and customer service requests.
  6. Fulfill any other purpose for which you provide the information.

3. How We Share Your Information

We may share your information in the following situations:

1. Third-Party SDKs
  • We integrate third-party software development kits (SDKs) for authentication (e.g., collecting your email address to create or manage your account). These SDKs may process your data in accordance with their respective privacy policies.
2. Analytics Providers
  • We use third-party analytics tools to help us analyze how you use the App, compile statistical reports, and improve our services. These third parties may use cookies, web beacons, APIs, SDKs, or other technologies to collect data on our behalf.
3. Legal Requirements
  • We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
4. Business Transfers
  • If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction, in accordance with applicable privacy laws.
5. With Your Consent
  • We may disclose your personal information for any other purpose with your consent.

4. Third-Party Links

Our App may contain links to third-party websites or services. This Privacy Policy does not apply to any third-party content, services, or applications, even if they are accessible through our App. We are not responsible for the privacy and security practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

5. Security of Your Information

We take reasonable measures to protect the information we collect. However, please note that no data transmission over the internet or method of electronic storage can be guaranteed to be 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Children’s Privacy

Our App is not intended for children under the age of 13 (or other age as required by local law). We do not knowingly collect personal information from children. If you become aware that your child has provided us with personal information without your consent, please contact us. If we become aware that a child under the specified age has provided us with personal information, we will take steps to remove such information and terminate the child’s account.

7. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding the personal information we hold about you, including the right to:
  • Access, correct, or delete the personal information we have about you.
  • Object to or restrict the processing of your personal information.
  • Withdraw any consent you have given us.
If you would like to exercise any of these rights, please contact us using the details below. We will respond to your request in accordance with applicable privacy laws.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be reflected with a new “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have questions or comments about this Privacy Policy, you may contact us at:
  • Email: info@suragaming.com
  • Website Contact Form: https://suragaming.com/contacto/
 
We will do our best to address any concerns you have regarding your privacy.